Frequently Asked Questions
Everything you need to know about shopping at Letter Shoppe.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic United States. International orders may take 10-21 days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please note that personalized or custom-made products are final sale unless they arrive damaged.
How can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order.