Returns & Exchanges
At Letter Shoppe, we want you to love your purchase; if you are not completely satisfied, we offer returns and exchanges on unworn and unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.
Pack and Ship
Securely pack your items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.
Receive Refund or Exchange
After we receive and inspect your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing